During the course, the following areas will be covered:
a. To identify the difference between discipline and restoring efficiency.
b. To know how to interpret BF(G) LEC Capability/Discipline Policy, Rules and Procedures.
c. The preparation for the Disciplinary Interview.
d. Conducting and skills involved in the Disciplinary Interview.
e. To demonstrate the use of effective questioning and listening techniques in a live interview situation.
f. The Line Managers Role in handling absence.
g. Identifying trends, the types and reasons for absence.
h. Identifying remedies to reduce absence.
i. The use of disciplinary procedures in cases of absence.
j.To demonstrate the use of effective questioning and listening techniques in a live interview situation. |